Are you looking for ways to generate more revenue through your sales programs? We can help. Convergys has demonstrated success in delivering significant sales revenues for technology companies—in mature and emerging markets globally.
How We Can Help Grow Your Business
Convergys solutions lead to increased revenues that you may now be leaving in the marketplace, improved customer experiences for underserved customers, increased sales productivity through sales-focused professionals and innovative use of technology and reduced cost of sales from continuous improvement in disciplined sales processes.
Our portfolio of solutions includes:
Effective sales management improves the customer experience, increases sales productivity and revenues while reducing costs.
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Our Portfolio of Solutions Includes
Providing pre-emptive technical and product support for your prospects and channel partners ensures a better understanding of your solution - and minimizes buyer resistance. Your team will increase sales conversion rates, revenues and ultimately your bottom line.
A coordinated Pre-sales Support team:
- Understands customer needs and potential barriers to purchase products
- Informs prospects of product benefits
- Helps partners explain the benefits of products and services
- Increases sales revenues
Improve Channel Partner Product Knowledge and Sales with Pre-emptive Technical Support Customer Service
DOWNLOADSupporting your sales force with objective data, effective sales tools and efficient conversion processes gives them the greatest opportunity for success. These improved sales results increase revenues and business profitability while supporting business sustainability.
Efficient Revenue Generating Sales Management:
- Ensures your sales team focuses on profitable business
- Leverages innovative technology tools
- Increases sales productivity
- Reduces cost of sales with disciplined sales processes
- Improves the customer experience
- Adapts to ever-changing market dynamics
Our inside sales solutions work in concert with your field sales organization and channel partners to give customers the attention they need to remain loyal contributors to your bottom line—and bring new customers into the fold.
Convergys Inside Sales Solutions:
- Integrate inside sales and field sales, improving customer conversions
- Increase revenue from product and service contract sales
- Deploy cutting-edge technology for CRM and data aggregation
- Offer 360 degree view of the customer
- Enhance the customer and partner experience
Service Contract Renewal Solution Delivers $1 Billion in Revenues and Customer Business Efficiencies
DOWNLOADOnce the sales team has won a new customer, you can rely on our contact management tools to assist agents to provide exceptional customer service - and source opportunities to sell further relevant products and services.
Convergys Dynamic Decisioning Solution - a real-time enterprise policy management solution that heightens the customer experience with upsell/cross-sell, retention and cost-containment solutions across multiple channels.
Build Customer Satisfaction and Increase Loyalty with Each Transaction, Across all Channels
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